Legal
Privacy Policy
Effective date: January 1, 2025
This Privacy Policy describes how liquid_heavenshots ("we", "us") collects, uses and protects information when you visit our website, place an order or interact with the house in any way.
1. Information We Collect
We collect information you provide directly to us — such as your name, email, shipping address, phone number and payment details — when you place an order, sign up for the Dispatch, contact the house, or request a tasting. We also collect limited technical information automatically, including IP address, device type, browser, and pages visited.
2. How We Use Your Information
Your information is used to fulfil orders, process payments, ship products, respond to enquiries, send transactional and (with consent) marketing communications, improve our website and offerings, and meet our legal obligations.
3. Cookies & Similar Technologies
We use first-party and limited third-party cookies for essential functionality, analytics and to remember your preferences. You can disable cookies in your browser, but parts of the site may not function as intended.
4. Sharing With Third Parties
We share information only with service providers we trust to operate the business — payment processors, shipping carriers, email and analytics providers — and only to the extent necessary. We do not sell your personal information.
5. Data Security
We use industry-standard technical and organisational safeguards to protect your data, including TLS encryption in transit, restricted access controls and regular security reviews. No system is perfect, but we treat your information with genuine care.
6. Data Retention
We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal information, object to certain processing, or withdraw consent. Contact us to exercise any of these rights.
8. Children
Our products and site are not intended for individuals under the legal drinking age in their jurisdiction. We do not knowingly collect data from minors.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. Where required, we put in place appropriate safeguards for such transfers.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be highlighted on this page with an updated effective date.
11. Terms of Use
Use of this site is also governed by our Terms of Use, which set out the rules and limitations that apply when you visit us. By using the site, you accept those terms.
12. Contact
Questions about this policy or your data? Email house@liquidheavenshots.co or write to us at 12 Faubourg Lane.